Overview

About the Role

Under the supervision of the Senior Visitor Engagement Manager, serves the public audience and volunteer staff by organizing and maintaining the Huntington’s Discovery Cart program in the gardens. Keeps the program running smoothly by overseeing the staff of high school volunteers, helping to set up and maintain the physical carts, organizing and supplying the cart activities, and assisting with volunteer training and content expansion. Work is principally on weekend days and some evenings may be required (12 hours per week).

S/he/they will demonstrate a background of working directly with people from diverse racial, ethnic, geographic and socioeconomic backgrounds, using a welcoming, inclusive, and accessible approach.

Essential Duties

  • Contributes to a positive visitor experience through providing a combination of engaging, unique activities and clear communication and information. 
  • Leads high school volunteer staff by promoting and overseeing their content knowledge, activity organization, and professional visitor interaction. 
  • Oversees aspects of the Discovery Cart program operation, including cart set up, inventory of activity content and supplies, end of day retrieval, and overall maintenance.
  • Maintains supply inventory log, tracks cart visitation and communicates weekly with supervisor.
  • Works closely with Visitor Engagement, Volunteers, Security, and Huntington staff.
  • On occasions such as inclement weather, performs other work-related duties as assigned.
  • Interact effectively with Security and Huntington staff, volunteers, and visitors.
  • Work weekends and holidays.

Candidate Requirements and Experience

  • Must have high level of integrity and problem-solving attitude and the ability to work both very independently and as part of a team. Demonstrated ability to work in a team-oriented atmosphere absolutely required.
  • Ability to use good judgment, focus attention to detail, and possess organizational skills.
  • Excellent interpersonal skills.
  • Must be able to work under pressure and a sometimes fast-paced environment.
  • Strong verbal communication skills in English required. 
  • Ability to speak other languages in addition to English is helpful.

Experience

  • Previous education or camp-related experience preferable. 

Working Conditions

  • Job requires work outdoors in multiple garden areas as well as within a typical office environment. 
  • Must be able stand for up to 6 hours a day, get around 200-acre site, and lift 25 pounds.

Compensation & Benefits 

We provide competitive compensation, generous benefits and perks for all eligible employees including: 

  • Pay Rate: $18.50/hr.
  • Discounts for staff in The Huntington Store and restaurants 
  • Free admission to various museums and cultural institutions 
  • Free passes each month to welcome family and friends to visit the grounds 

The Application Process 

Please submit a cover letter and CV/resume as a single PDF attachment.  

You will have the opportunity to submit additional documents on the “My Experience” section of the application. 

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