Wellbeing Coordinator

Overview

Job Overview: The Wellbeing Coordinator is responsible for implementing psychosocial and wellbeing programming in the Sacramento office for clients in need of additional support, including newly arrived refugees, SIVs, and victims of crime. This position oversees and provides technical support for the Community Wellbeing Unit within the Community Wellness team. This includes facilitating support groups, offering limited crisis counseling, identifying and coordinating mental health and wellness referral needs. The position is responsible for developing partnerships with and providing training to community organizations to ensure clients have access to quality, culturally and linguistically appropriate behavioral health services. The Wellbeing Coordinator also oversees several direct service positions that provide health education, coaching, navigation, and intensive case management services to clients. This position reports to the Community Wellness Program Manager.

Major Responsibilities:

Responsibilities may include, but are not limited to:

·       Oversee staff within the Community Wellbeing Unit with technical supervision, training, and guidance as necessary

·       Coordinate the grants within the Community Wellbeing Unit from private and public donors.

·       Track and provide timely detailed information on grant activities, performance, and related tasks.

·       Participate in grant positioning and development on opportunities relevant to the Community Wellbeing Unit.

·       Track program spending on non-personnel lines.

·       Identify and assist in care for clients in need of additional support including victims of crime, domestic violence survivors, and clients determined to have a high probability of emotional distress;

·       Provide brief, trauma-informed interventions for refugees, SIVs, and immigrant victims of crime;

·       Facilitate psychosocial programming including client support groups;

·       Oversee staff facilitating health education and psychosocial activities including one-on-one health coaching and regular Wellness Workshops;

·       Administer Bridge to Safety screener and Refugee Health Screener-15 for newly arrived refugee clients;

·       Provide referrals for additional assessment and treatment services for clients needing ongoing services;

·       Provide training, guidance and support to IRC staff in supporting clients, intervention, trauma-informed practice, and how to refer clients to appropriate services;

·       Serve as point person for implementation of client crisis and non-crisis pathway interventions with community resources. Be available to provide emergency crisis counseling to refugee clients, survivors of domestic violence, and survivors of human trafficking as identified by primary IRC resettlement or other IRC direct services staff;

·       Assist with implementation of language access activities including community needs assessment, training materials, and development of a resource guide of appropriate support services for populations served;

·       Support oversight of grants related to health and wellbeing including program objectives, budgets, compliance, and reporting;

·       Maintain comprehensive case notes and casefiles, ensure tracking of screenings, referrals, and outcomes; draft grant reports, and ensure programmatic compliance to donor regulations;

·       Strengthen existing and develop new community partnerships for referrals; Train community providers on how to work with refugee/SIV/VOT populations;

·       Oversee Masters level social work students throughout year-long field placements as Field Supervisor;

·       Provide direct supervision to direct service staff including onboarding, training, day to day supervision, and staff development;

·       Participate in IRC Sacramento Leadership team meetings and strategy;

·       Participate in all program meetings, staff development activities, and fully engages as a member of the team;

·       Comply with all policies, procedures and protocols of the agency;

·       Other related duties as assigned.

Key Working Relationships:

Position Reports to:  Community Wellness Program Manager

Position Supervises: Intensive Case Management Caseworker, Community Wellness Specialists

Indirect Reporting: N/A

Other Internal and/or External Contacts:

Internal: The Wellbeing Coordinator will work collaboratively within the Safety & Wellness team to ensure clients have access to a comprehensive array of services. This position will also support staff across the office to ensure clients across programs are connected to timely psychosocial support. The position will also work collaboratively with HQ technical advisors to support quality program services.

External: The Wellbeing Coordinator will develop working relationships with health, mental health, and insurance providers in the greater Sacramento Community to support referral systems. 

Job Requirements:

·       MSW required, Licensed Clinical Social Worker (LCSW) highly preferred.

·       At least four years of relevant work experience in Social Service, Mental Health services required; experience formally supervising staff highly preferred;

·       Experience providing individual counseling and trauma-informed crisis interventions to culturally diverse populations.

·       Experiencing facilitating group work, including psychosocial support groups.

• Experience working with refugees, victims of crime, or vulnerable populations required; International and cross-cultural experience preferred.
• Experience in health advocacy, and systems navigation in health and behavioral health required.
• Experience in community outreach, professional training, and partnership development required.
• Experience overseeing grant deliverables required; experience in grant writing and reporting highly preferred.
• Superior communication and interpersonal skills and strong English writing and communication skills. Bilingual abilities preferred.
• Highly organized self-starter with excellent problem solving skills and proven ability to multi-task, prioritize duties and manage time effectively.
• High level of energy, motivation, and commitment to continuously improve service delivery.
• Proven ability to work independently and as a team member in a fast-paced, cross-cultural environment.
• Proficiency in Microsoft Office applications: Word, Excel, Outlook.
• Possess reliable transportation, valid US driver’s license, and active insurance policy.

Working Environment:

·       Standard office work environment.

·       Travel to field site operations and external stakeholder meetings occasional. 

·       Occasional evening and weekend hours may be required.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity.  We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.