Overview
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Homeownership San Francisco (HomeownershipSF)
Job Description: Program Director
Reports to:
Executive Director
Organization:
Founded in 2009, HomeownershipSF’s (HSF) mission is to help diverse and underserved households achieve and sustain homeownership in San Francisco through a coordinated network of member organizations. HSF provides an initial access point for residents to obtain housing information and referrals, and coordinates with housing service providers to collaboratively address San Francisco’s affordable homeownership challenges.
Job Summary:
The Program Director is responsible for overseeing HomeownershipSF’s housing programs and member services. Our services support the infrastructure of local, nonprofit housing service agencies, providing increased visibility for housing services; training and staff development for housing counselors; and convening nonprofit agencies to insure access to housing resources for renters, first time buyers, and current home owners.
The Program Director will oversee HSF staff to design and implement programs, administrate service contracts and support HSF programmatic goals. Program Director prepares meeting agendas, facilitates housing collaborative meetings, coordinates training opportunities for housing counselors, and manages grant performance for rental, pre-purchase and post purchase programs. Program Director supervises a team of five (5) program staff to ensure compliance with all reporting and record keeping requirements, manage public inquiries and referrals to partner agencies, promote City housing programs and provide community outreach as well as other program related activities. In partnership with HSF’s Executive Director, Program Director assists in new program development and advocacy strategies to promote homeownership opportunities for low- to moderate-income first time homebuyers. Other tasks may be assigned as needed.
Primary Activities
Maintain Centralized Website
• Manage development of web content and coordinate with information sources (members, Mayor’s Office of Housing, lenders) to ensure the most current information is provided to the public.
• Suggest and implement new website features and improvements as needed.
Public Outreach
• Network with housing contacts and local resources to maintain an up-to-date database of housing resources, services and affordable housing opportunities.
• Develop and oversee HSF’s annual outreach plan.
• Conduct community presentations to promote housing services (i.e. Homebuyer Info Sessions and partner coalition meetings.)
• Lead event coordinator for the annual Housing Expo.
Delivery Standards
• Assist in the development and implementation of standardized homeownership service delivery, processes and tools.
• Prepare agendas and facilitate HSF monthly collaborative meetings- a forum for housing service providers to share information and best practices.
• Develop and nurture partnerships with affordable homeownership organizations to encourage
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collaboration, promote information sharing, and develop strategies for service integration.
Capacity Building/ Agency Support
• Organize training workshops to support the professional development and certifications of housing counseling staff.
• Solicit scholarships from National training agencies to reduce training costs for member agencies.
• Oversee coordination of collaborative events and activities, including workshops, housing clinics and property info sessions.
• Coordination of translation and interpretation services.
Staff Management
• Ensure compliance with all grants and service contracts. Develop staff workplans and accountability structures to set performance goals and track outcomes.
• Provide training and onboarding, annual staff reviews, and convene weekly program meetings for HSF staff. Assist the Executive Director with hiring, when applicable.
• Work with Executive Director to address staff issues and ensure proper handling of Human Resources matters.
Qualifications
• High school diploma required, Bachelor’s degree preferred
• 3+ years nonprofit program management experience
• 2+ years experience supervising employees
• Knowledge of the affordable housing landscape in San Francisco
• Experience in real estate or community lending is strongly preferred
• Intermediate computer skills and working experience of Microsoft Suite (Word, Excel, Power Point)
• Good written and verbal communication
• Demonstrated organizational skills, with ability to handle and complete multiple tasks
• Creative, practical and strategic problem solving skills
• Interest and cultural competence to work with diverse groups of people
• Willingness to work evenings and flexible hours
Physical Requirements While performing the duties of this job, the employee is frequently required to stand, walk, sit and type. Occasionally the employee is required to climb, balance and lift and/or move up to 25 pounds.
Full time position with paid vacation and sick time, 13 annual holidays, medical and dental benefits. Compensation $75,000- $90,000 annual salary, DOE.
Homeownership SF is an equal opportunity employer–people of color, people with disabilities, and LGBTQ candidates are strongly encouraged to apply. We are committed to a diverse workplace, and to supporting our staff with ongoing career development opportunities. We prohibit discrimination based on an individual’s race, color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, physical or mental disability, veteran and military status, marital status, domestic partner status, or any other characteristic protected by federal, state or local law in any employment decision.
Interested parties please submit resume with cover letter.