Overview
Job Summary: The Compliance Specialist ensures that the regulatory and compliance requirements are met for each property and reports to the Compliance Manager. The position requires a person with knowledge of local, state, and federal affordable housing requirements. The Compliance Specialist performs on-site file reviews/audits, assists on lease ups, and provides periodic training to property management staff. S/he must thrive in a stressful and active team environment.
Status: Fulltime, Nonexempt, Regular
Location: Chinatown Neighborhood, San Francisco
Hours: Monday through Friday, 8:30am to 5:00pm
Salary: DOE, Comprehensive Benefits
The Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 37affordable housing buildings serving over 4,500 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.
Essential Functions
- Schedule and coordinate on-going file reviews and ensure files for accuracy and compliance with income limit, rent limit, utility allowances based on regulatory requirements, partnership agreements and other program requirements
- Keep current on all updates and changes in regulatory of government agencies e.g. TCAC, HUD, MOHCD, HCD, etc. Distribute this information to property management staff both on-site and in the main office
- Provide periodic one-on-one and/or group trainings to property management staff
- Maintain ongoing communication with Compliance Manager, Property Supervisors, Property Managers, and Asset Managers regarding compliance issues
Job Responsibilities
- Schedule and coordinate on-going file reviews and ensure files for accuracy and compliance with income limit, rent limit, utility allowances based on regulatory requirements, partnership agreements, other program requirements, and resident selection criteria
- Keep current on all updates and changes in regulatory of government agencies e.g. TCAC, HUD, MOHCD, HCD, etc. Distribute this information to property management staff both on-site and in the main office
- Update forms/documents/resident selection criteria at the property management portal for the division’s portfolio
- Assist Compliance Manager in preparing reports and correspondence for funders, investors and regulatory agencies
- Maintain ongoing communication with Compliance Manager, Property Supervisors, Property Managers, and Asset Managers regarding compliance issues
- Coordinate with Compliance Manager to ensure that all first year tenant files are in compliance
- Follow Chinatown CDC’s file review standards and procedures to ensure compliance with regulatory agreement for each property
- Provide Compliance Manager with overall reporting on the compliance status of entire portfolio
- Participate in Lease-Ups and/or marketing at new and existing properties
- Assist Compliance Manager in developing and organizing corrective action plans based on internal or external audit findings
- Attend HUD industry meetings and other compliance workshops as required
- Bring non-compliance issues to the attention of the Compliance Manager for corrective action
Other Duties:
- Contribute to a safe and pleasure work environment
- Follow policies and procedures, including safe work practices
- Other duties as assigned
- Embody organization values (respect & compassion, empowerment, teamwork)
Knowledge, Skills, and Experience
- Strong interpersonal and communication skills
- Familiarity with affordable housing management principles, including funding and regulatory requirements, landlord/tenant law, and fair housing regulations
- Sensitivity to challenges facing low-income and monolingual residents
- Ability to work collaboratively with different levels of management and government agencies
- Ability to work under pressure and meet deadlines
- Capacity to work independently and exercise own judgment in problem-solving
- Must be willing and able to travel to different sites to carry out duties and responsibilities associated with compliance and occupancy issues
- High level of motivation, initiative and flexibility
- Being accurate and highly detail-oriented with excellent follow-through skills
Minimum Qualifications
- Two (2) years of experience in compliance or property management
- Knowledge of HUD, TCAC, HOME, HCD, MOHCD, and other guidelines/programs
- Demonstrate knowledge of Fair Housing Laws as well as other regulations and rules
- Excellent organizational, administrative, financial, and communication skills (written and oral)
- Demonstrated experience with low-income populations
- Proficient in Microsoft Word, Excel, Outlook and/or Property Management Software
Preferred Qualifications
- Certified Occupancy Specialist (COS) or Tax Credit Specialist (TCS)
- Experience working in affordable housing properties with multiple layers of funding
- Experience working in the nonprofit sector
Condition of Employment
As of January 4th, 2022, All Chinatown Community Development Center employees are required to be fully vaccinated against Covid-19. All new hires must show proof of vaccination status at the time of employment offer. Exemptions will be made for applicants with a valid medical reason or a sincerely held religious belief and must be submitted within a timely requested manner. Additional documentation may be required by CCDC if exemption is approved.