Overview

Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California. The agency operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.

Catholic Charities operates 18 community centers and 10 homeless shelters and also serves the poor with multi-faceted programs, including: after-school childcare; immigration, refugee, youth employment and psychological services; homework assistance and tutoring; English as a Second Language (ESL) and General Education diploma (GED) classes for adults; and services for homebound seniors and pregnant and parenting youth. In this way, Catholic Charities maintains a continuum of care for clients as they move from vulnerability to self-sufficiency

We are looking for a Program Director to oversee our Immigration and Refugee Services program. The person in this role manages all aspects of Catholic Charities’ programs in a region, including program development, financial management, resource development, strategic planning, quality improvement, program operations and assessment.

Responsibilities:

    • Direct and supervise assigned program staff and volunteers.
    • Responsible for the fiscal and human resources implementation with the region.
    • Maintain liaison with key governmental, Agency and community leaders in the region.
    • Plan, organize and conduct approved programs in accordance with official directives and applicable contract provisions and government regulations.
    • Supervises program staff responsible for implementation of programs and maintenance of program records in accordance with approved standards and practices.
    • Implement program policies and procedures to ensure contractual and legal compliance as well as program performance standards.
    • Participates in fundraising activities
    • Serves as community liaison.
    • Establishes and maintains cooperative relationships with other agencies and community groups.
    • Promotes continuous quality improvement and service delivery that is aligned with the Agency’s mission.
    • Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
    • Performs related duties as assigned.

Qualifications:

    • Master’s degree in a related field.
    • Five to seven years of related experience including three years in a supervisory position.
    • Direction, evaluation, training and supervision of staff.
    • Design and implement effective programs.
    • Handle public contact and relations effectively.
    • Communicate effectively in written and oral form.
    • Display sensitivity, tact and responsiveness in various situations and needs.
    • Develop and maintain effective working relationships.
    • Use independent judgment and initiative.
    • Maintain high level of confidentiality.
    • Planning short- and long-range goals.
    • Administrative principles and their application.
    • Community social resources and government agencies.
    • Principles of supervision, training and performance evaluation.
    • Fundraising techniques.
    • Applicable state and federal laws and regulations.
    • Appropriate handbooks and reference materials.
    • Budget preparation and management.
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