Overview

Job Opening:    Office Assistant – Front Office Support Staff

Reports To:      Office Manager/Dean of Operations

Status:               Non-Exempt, Full Time

                                                                                           

Performance Responsibilities (include but are not limited to the following):

  • Greeting and signing in all visitors and controlling access to the school
  • Answering phone calls, directing calls, taking messages, placing outgoing calls, and making public address announcements
  • Collecting and maintaining forms and other records, securing missing forms, and ensuring the confidentiality of all student records.
  • Entering student enrollment data and updating all student records, including student registration and attendance, using the school’s student management software.
  • Generating and distributing waitlist and attrition reports, and continually updating the school’s master enrollment list.
  • Ensuring that students leave only with authorized parents or guardians.
  • Receiving and distributing incoming mail and deliveries, and preparing outgoing mail and deliveries
  • Ensuring that the school’s physical environment is at all times neat and orderly, including but not limited to the reception/administrative area, waiting area, copier room, supplies closet, records room, and teacher center.
  • Preparing for school events and activities.
  • Processing applications for admission with the support of the Enrollment team.
  • Performing all duties designated by the Dean of Operations for the school’s successful functioning and safety, including hallway supervision, arrival/dismissal, and meals supervision.
  • Submit injury claims.
  • Print reports from DeansList, Illuminate as needed.
  • Translate for parent events and enrollment events as instructed by administration.
  • Translate documents as needed.
  • Record phone blasts for the administrative team as needed.
  • Communicate with community/neighborhood members when required to build partnerships as needed
  • Attend all professional development sessions, as appropriate.
  • Administer first aid
  • Coordinate service room provider room calendar and check-in/out process
  • Any other duties as assigned

Qualifications/Requirements:

  • Bilingual (English/Korean or English/Spanish) required
  • Trilingual (English/Spanish/Korean) preferred
  •  Excellent phone etiquette
  • Excellent verbal communication skills
  • Good attendance and punctuality
  • Able to work in a fast-paced environment and meet deadlines with minimum supervision
  • Should be customer-service driven
  • Knowledge of MS Office (Word, Excel, Outlook, Access) and Google Suites
  • Able to multitask
  • Professional appearance
  • Business casual

 

Education/Training/Experience:

 

  • High School Diploma or GED
  • Minimum 2 years customer service experience (in a school setting preferred)

 

Compensation and Benefits:

Compensation:              Based on experience, starts at $19

Status:                              Full Time

Location:                          Los Angeles, CA

Benefits:                            Health, dental, vision, life insurance, personal time off (PTO), 403b Plan,    

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