Overview

Location: On-site/Remote Hybrid at confidential address in San Francisco

Compensation: Full Time (40 hours a week). Anticipated pay rate $28 per hour. Pay rate will be determined in part depending on years of experience related to essential duties and responsibilities. Generous health benefits and vacation package.

Summary

The Domestic Violence Rapid Rehousing Advocate (DVRRA) is responsible for survivor centered advocacy, empowerment, and case management with survivors of domestic violence during their transition into stable, independent housing and safety. The role involves DV advocacy, housing location (identifying and securing appropriate housing for survivors), economic empowerment (identifying and supporting financial literacy, income building, skills building and job searching), and teamwork with other advocates and entities.

Organization Description

Founded in 1988 and voted the Most Inspiring Nonprofit by SF Weekly’s Best of San Francisco in 2019, Asian Women’s Shelter (AWS) is a dynamic non-profit organization dedicated to ending domestic violence by promoting the social, political and economic self-determination of women and all survivors of violence and oppression. Our staff is passionate, supportive, mission-driven, and committed to teamwork and positive change to strengthen grassroots communities and the movement to end gender-based violence. AWS is a local, regional, and national leader in its field, known for its commitment to cultural responsiveness, multilingual engagement, shared leadership, building effective collaborations, and movement-based services and cultural change programs. We value equity, gender justice, language and cultural responsiveness, integrity, compassion and sustainability. Our approach is survivor-centered, trauma-informed, intersectional, margin-to-center, ethically collaborative, and committed to movement-building. Learn more about the Asian Women’s Shelter at www.sfaws.org.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Collaboration

  1. Actively contribute to and collaborate with the Domestic Violence Coordinated Entry System led by the San Francisco Department of Homelessness and Supportive Housing.
  2. Partner with DV advocates from other San Francisco agencies when their clients are enrolled in AWS Rapid Rehousing Program.
  3. Develop and maintain strong, effective relationships with stakeholders such as landlords, property managers, partner agency staff, business owners, hiring managers, and others to promote survivors’ growth and well-being.
  4. Work closely with advocates in AWS’s Transitional Housing and other programs to provide comprehensive support so survivors in AWS Rapid Rehousing program.

Case Management

  1. Establish rapport with survivors enrolled in AWS Rapid Rehousing program, providing ongoing emotional support, advocacy, and guidance.
  2. Develop and implement personalized transitional action plans that align with clients’ goals related to housing, health and healing, legal representation if needed, vocational training or job placement, and other appropriate services.
  3. Ensure access to essential language services through AWS’s Multilingual Access Model (MLAM), or other means as needed.
  4. Maintain adherence to all record-keeping and documentation requirements for case management, including the internal financial request process and reporting processes.
  5. Actively participate in AWS Housing Team meetings, clinical consultations, and other Direct Service Team meetings.
  6. Provide transportation and accompaniment to survivors, as appropriate.

Financial Literacy and Economic Empowerment

  1. Assist survivors in achieving their financial literacy and economic empowerment goals, connecting them with services such as Smart Money Coaching, budgeting, and banking services.
  2. Collaborate with other advocates to plan and implement financial literacy and economic empowerment workshops for survivors.
  3. Work together with other advocates to expand a network of employment and job training opportunities for survivors.

Housing

  1. Collaborate with advocates to expand housing opportunities for survivors.
  2. Support survivors in identifying available units, navigating the application and leasing processes (including resolving screening barriers and ensuring compliance with VAWA lease addenda), and understanding landlord-tenant rights and lease responsibilities.
  3. Coordinate housing viewings and meetings between clients and landlords, facilitating communication and required documentation..
  4. Provide support in preparing for, moving into, and retaining stable housing.
  5. Collaborate with survivors to create a housing stability plan that continues beyond AWS Rapid Rehousing program.

General Office Support & Program Development:

  1. Foster a welcoming and supportive environment for shelter residents and survivors in all AWS offices and during AWS events.
  2. Engage meaningfully in staff retreats, meetings, professional development trainings, and organizational development activities.
  3. Demonstrate regular, predictable attendance and consistent focus.
  4. Support ad hoc organizational needs as appropriate.

Minimum Qualifications

Education and/or Experience: Bachelor’s degree (B.A.) from four-year college or university; or one to two years related education, experience and/or training in direct services/case management, program development and community outreach; or equivalent combination of education and experience in Social Work, Gender Studies, Sociology, Ethnic Studies, Psychology, Public Health, or related fields. Strong knowledge and awareness of issues related to cultural marginalization, poverty, housing, economic inequity, issues related to immigration and language access, gender oppression, etc. Experience building collaborations with other service providers preferred. Experience in project coordination, establishing priorities, time management, and effective verbal and written communication preferred.

Language Skills: Ability to read, write and interpret documents such as program reports, procedure manuals and curricula and outreach materials. Ability to write routine reports, and correspondence. Ability to speak effectively before groups of employees or program participants of the organization. Bilingual/bicultural preferred.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: To perform this job successfully, an individual should have knowledge of and ability to perform using Internet software (Chrome, Safari), MacOS (Apple operating system), Microsoft Office Suite (Excel, PowerPoint, etc.), Google Suite (Gmail, Google Calendar, Docs, etc.), eSignature tools (Adobe Acrobat, DocuSign), accounting and expense/budget management software (QuickBooks, Divvy), online payroll service (ADP), databases (Apricot), and remote collaboration tools (Basecamp, Zoom, TeamViewer, Dropbox, etc.). Knowledge of basic office equipment should include internet and email, copy and fax machines, telephone and smartphone.

Certificates, Licenses, Registration:

  • A valid California driver’s license, proof of automobile insurance, and safe driving record sufficient to insurance companies’ standards and proof of auto insurance are required for any driving for work duties.
  • California Domestic Violence Counselor Training & Certification (Training requirements can be completed post-hire through AWS’s training program).
  • Housing Quality Standards Inspector Certification desired (can be acquired after hire).
  • Proof of COVID-19 vaccination, unless granted reasonable accommodation for religious or medical reasons.

Other Qualifications

  • Must be available to work occasional evenings and weekend days.

Physical Requirements

  • The work environment includes settings of an office and shelter/communal living environment, and community meeting spaces. The noise level in these settings is usually noisy.
  • While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk and hear.
  • This position engages in work that requires time spent sitting, standing, walking up and down stairs, with a significant number of hours each day spent sitting, looking at a screen, using a computer and keyboard, phone, and/or video conferencing.
  • The work of the organization includes frequent information-sharing and discussion not just about healing and support, but also about abuse, trauma, violence and systemic oppression. Must be comfortable engaging in conversation about these topics with others. Must be able to discuss these topics in a way that supports trust-building, effective communication, and teamwork.

COVID-19 UPDATE:

As part of AWS’s COVID Prevention Plan, AWS requires that all personnel who work with clients, or in communities as a representative of AWS, be fully vaccinated against COVID-19, unless qualified for an exception (subject to reasonable accommodations for individuals with medical conditions or sincerely held religious beliefs that prevent them from being vaccinated). Face masks and physical distancing are required in spaces of AWS’s work. AWS stays responsive to changing conditions and regulations of the COVID-19 pandemic.

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